Order FAQ's

100% Carbon Neutral and Offset Shipping 
Partnered with Cloverly we can match the location of the offset project as closely as possible to the location of the initial carbon producing activity.
Shipping
  • Please see current delays at USPS or FEDEX (Express only)
  • In stock Orders are processed and shipped with in 24-72 hours.
  • Purchases after 2pm-5pm PST will go out in next day mail. 
  • Complimentary US Priority Shipping via USPS, 2-3* days (outside of weather, holidays, covid, and shipper delays)  
  • International USPS Priority Shipping via USPS 6-10 days (depending on market) or current shipping conditions (COVID, HOLIDAYS, WEATHER)
  • Next-day and Express delivery options also available please check USPS/FEDEX for current impacts due to volume, COVID, etc.
  • Postage is non refundable.
Returns And Exchanges
Pre-Sales/Back Orders
  • Pre-sale orders can not be canceled once ordered. You will be updated if there are things outside of our control that occur (including custom delays etc.) 
  • Items marked pre-sale/backordered have estimated in-stock arrival dates. Once received your item will be package and shipped the earliest available date (immediately, late mail drop off, and or business next day).