Order FAQ's

100% Carbon Neutral and Offset Shipping 
Partnered with Cloverly we can match the location of the offset project as closely as possible to the location of the initial carbon producing activity.
  • Please see current delays at USPS or FEDEX (Express only)
  • In stock Orders are processed and shipped with in 24-72 hours.
  • Purchases after 2pm-5pm PST will go out in next day mail. 
  • Complimentary US Priority Shipping via USPS, 2-3* days (outside of weather, holidays, covid, and shipper delays)  
  • International USPS Priority Shipping via USPS 6-10 days (depending on market) or current shipping conditions (COVID, HOLIDAYS, WEATHER)
  • Next-day and Express delivery options also available please check USPS/FEDEX for current impacts due to volume, COVID, etc.
  • Postage is non refundable.
Returns And Exchanges
Pre-Sales/Back Orders
  • Pre-sale orders can not be canceled once ordered. You will be updated if there are things outside of our control that occur (including custom delays etc.) 
  • Items marked pre-sale/backordered have estimated in-stock arrival dates. Once received your item will be package and shipped the earliest available date (immediately, late mail drop off, and or business next day).